As a previous employee of the year, Clelia has been working for Stockport Homes for seven years. She has progressed to the role of Management Accountant responsible for supporting Technical and Commercial Services. Clelia plays a key role in not only delivering a quality and accurate financial service to a diverse team with differing needs, but has also developed close working relationships to enable collaborative informed decision making. Clelia’s experience has allowed her to be involved in large strategic projects such as the setup of a new company. She also strives to ensure all systems, processes and reporting are linked and can be easily transferred to allow new projects to be undertaken.
"I love working for Stockport Homes and the challenges it brings. It gives you the opportunity to learn and thrive in a diverse and ever changing company. I have been involved with so many different projects, and would not have been given the same exposure, and experience had I worked elsewhere. Hard work definite pays off. We have a work hard, play hard attitude within the Finance team, and not only have I developed some great professional relationships, but I have also made some really good friends."
James has been at Stockport Homes for over seven years and before this spent 10 years working in the Private Sector. He is responsible for delivering elements of the Capital Investment Programme and Environmental Works for the Neighbourhood Housing Team. He also helps to deliver Commercial Work to third party clients and provides Clerk of Works support to the Development Team. His attention to detail and ability to build good relationships with staff, customers and contractors ensures projects are completed on time, on budget and to a high standard. He is an active member of the Staff Consultation Group and likes to get involved in decision making to drive the organisation forward.
"Stockport Homes is a great place to work. It is very admirable of the organisation who strive to consult with staff on the things that matter so everyone feels like they have a say. You are encouraged to be innovative and to think outside the box and management support you to do this. I feel the organisation invests in me so I can do my job better through offering excellent personal development. I work with a great bunch of people and look forward to coming into the office every day to help transform lives."
Project Worker Assistant
Chiko has just completed her 18 month apprenticeship and successfully passed her Housing Level 2 and Customer Service Level 2 qualifications. She spent her first 10 months in the Homechoice team as a Customer Service Officer. She was first point of contact for customers, either over the phone or face-to-face. She was providing advice on a variety of issues including homelessness, mediation, resettlement and employment. She then went on to work in the Temporary Accommodation team as a Project Worker Assistant. She immediately became a valued member of the team and respected by all the customers. She gave advice and support on benefits, housing and wellbeing. During this time Chiko has continued with her volunteer community role where she is involved with ‘friends of Heaton Norris park’, working hard to make the community a safer more pleasant place to live.
"I had just moved into my own property and was looking to take my volunteer community work and turn it into a job. Unfortunately child care, lack of work history and experience was holding me back. I was introduced to my Housing Support Officer and she referred me to the ESF employment project. I looked in to many different types of roles but decided that I wanted to work for Stockport Homes. At first I applied for a Project Worker role but didn’t get it. When I heard about the Apprenticeship I felt it was perfect for me. I worked hard on the application and my interview skills and was fortunate enough to be offered the position. I really feel my future looks brilliant now. I’ve got experience, qualifications and confidence."
Neighbourhood Housing Officer
Pete has been a Housing Officer for approaching seven years now, having previously worked for Stockport Homes in an administrative role within Technical and Commercial Services. Pete managed a wide variety of property types in this time, from general let family accommodation and older person’s bungalows in Marple and Hazel Grove, to his current role managing seven general let high rise blocks in Brinnington. Pete’s role involves managing tenancies on a daily basis, conducting tenancy visits, estate inspections and tackling low level anti-social behaviour. Pete works closely with the Block Caretaking team to ensure the blocks are kept clean and tidy, the Anti-Social Behaviour Team to carry out enforcement action against anyone whose behaviour has a negative impact on those living in the area. Pete is also able to offer support to vulnerable customers and their families, helping customers to address financial issues and accessing furniture.
"There are a number of challenges facing Social Housing at the moment, with welfare reform such as under occupancy charges, benefit caps, the introduction of Universal Credit. The role can be demanding and challenging, working with many customers who are experiencing alcohol and / or drug dependency, mental health illnesses and chaotic lifestyles. No day is the same and it is often necessary to react quickly to very changing and unpredictable situations. That being said, the satisfaction when a vulnerable customer is helped, or a breach of tenancy is addressed through working with customers or taking enforcement action to bring about positive change for residents is very rewarding."