Housing Support Officer (Intense Support)
Named a Sunday Times Best Company to Work for in 2018 and eight previous years, as well as being an Investors in People Champion, here at Stockport Homes we are extremely proud of our people.
We are a values driven organisation committed to achieving our mission of ‘One team, transforming lives’, but we’re also entrepreneurial, maximising the value of our money and resources.
We now have an exciting and challenging opportunity available for a Housing Support Officer to join us to support a range of vulnerable households who are in crisis situations to sustain tenancies, improve life choices and live independently.
Many individuals could have complex and immediate physical and mental health issues and so support can will be achieved through practical assistance in cases of poor property conditions and hoarding, pending evictions and execution of warrants; building and maintaining effective relationships with both internal and external organisations in order to enhance the quality of life and well-being of the customer
Enthusiastic and dedicated, you will ensure that the customers are fully involved in all aspects of the support process building on their individual assets and strengths and identifying and reporting safeguarding issues.
Able to work cooperatively as part of a team to achieve measurable outcomes, candidates will have a commitment to working with vulnerable people and be capable of inspiring confidence and building rapport and engaging customers whilst tackling crisis situations. With experience of dealing with safeguarding issues and a good working knowledge of IT and Microsoft applications, you should have good communication skills and the ability to explain information in a simple manner and complete forms and reports where necessary.
Above all, candidates must have respect and understanding for customers living in poor property conditions. Due to the nature of the role, a full driving licence and access to a vehicle is essential.
Closing date: 20th March 2019
Interview dates: 29th March 2019 and 1st April
All posts offer attractive conditions of service and a range of employee benefits including a commitment to personal development, work life balance and a genuine commitment to embrace diversity for employees and customers.
Stockport Homes is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Further informationRole Profile Housing Support Officer Intense Support.pdf